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Employees have the power to be your competitive advantage in the marketplace. The Discretionary Effort Leadership Model is a comprehensive culture change model that shows you how to make employees your competitive advantage. It provides professional development for every manager and improves the sensitive conversations or touch points between a manger and an employee.
Discretionary Effort is the difference between the level of effort, creativity, and problem solving one is capable of bringing to a task, versus the minimum effort required to just get by or make do, and still receive a paycheck. Employees who do just enough work to get a paycheck and not get fired will never become your competitive advantage with customers and clients.
Each day, when an employee walks in the office door (or logs in remotely) and starts work, that employee makes a choice whether or not to give discretionary effort. It takes a special kind of leader to earn the gift of discretionary effort.
Leadership Components of a Competitive Advantage.
In the course of our research, we found that integrity routinely formed the basis of company values, which makes sense. Without integrity, there is no trust. With a combination of trust and integrity, the Discretionary Effort Leadership Model works in any organization.
When you become aware of the importance of a foundation of integrity to the productivity and morale of your company, you see your deficiencies in integrity that were invisible to you before. Employees want to work in organizations that are known for integrity. They want to be trusted and know they can trust their managers and leaders. Organizations known for integrity are human-led value organizations that place high worth on the individual and encourage truthfulness.