The Cutting Edge of Medical Technology Content, Community & Collaboration
Time: August 15, 2019 from 10am to 11am
Street: 161 Mission Falls Lane, Suite 216, Fremont,
Website or Map: http://www.traininng.com/webi…
Phone: (510) 962-8903
Event Type: webinar
Organized By: Joseph Wilcox
Latest Activity: Jun 20, 2019
The expectations of customers and other stakeholders is that organizations will design robust processes, and if failures occur the response will be sufficiently effective so that there will not be recurrence. Unfortunately, problems involving human error often don't get the attention they deserve.
Diagnosing human error should not be a random search, but instead an organized process conducted using flowcharts, typologies and/or checklists. This webinar will provide examples of the use of these techniques in order to have a more sound investigation.
While process improvement and increases in equipment reliability have certainly reduced the rate of failure in many organizations/applications, the design of human beings hasn't really changed. Given that there are "normal" rates of human error it is important to be able to better identify the specific causes.