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DTSTART:19700308T020000
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UID:2140535:Event:453356
DTSTAMP:20260416T050232Z
SUMMARY:ACH Exception Processes Workshop
DESCRIPTION:Intensive training with interactive scenarios throughout t
 he session to help bring the learning home. Learn how to apply best pr
 actices to remain in compliance with the Nacha Operating Rules.\nHave 
 you struggled with the question – “When do I use a Stop Pay form a
 nd when do I need a Written Statement of Unauthorized Debit (WSUD)?”
  This is YOUR session!\nThe trainer in this session will provide examp
 les of when to use which form and why plus tying this information back
  to what the NACHA Operating Rules state to ensure you are in complian
 ce each time you help your account holder with their request.\nWith th
 e newly adopted Rules change for 2020 with “unauthorized returns” 
 what Return Reason code do I use and why? Return Reason Code R10 or R1
 1 and what is the difference when using these to return Entries as una
 uthorized? Key points illustrated during this virtual workshop will as
 sist your customer service and front-line staff as well as your operat
 ions staff.\nCovered during this session, the trainer will:\n\nDefine 
 the Rules surrounding Stop Payments\nIdentify the difference in the Ru
 les between a consumer and non-consumer Stop Payment\nList tips that w
 ill help customer service and frontline staff to ensure they are askin
 g the right questions of the account holder\nOutline what an unauthori
 zed transaction is and when to use a Written Statement of Unauthorized
  Debit (WSUD)\nIdentify the differences between using Return Reason Co
 de R10 vs. R11 and what that means to the RDFI when returning\nIdentif
 y training tips for the ODFI to identify the differences between R10 a
 nd R11 for Return Entries to the Originator when handling these types 
 of Returns\nReview timeframes for Stop Payments and Unauthorized Payme
 nts\nIllustrate what constitutes an entry to be returned as authorizat
 ion revoked vs. Stop Payment vs. Unauthorized\nDescribe through the us
 e of scenarios – the what, when and how of Stop Payments and Returni
 ng Unauthorized Entries\n\nWhy Should You Attend:\nThis 1-Day workshop
  is “virtual” and WILL include examples and scenarios to practice 
 the rules and help demonstrate how to apply best practices to remain i
 n compliance with the Nacha Operating Rules.\nCustomer service and ope
 rations staff struggle each day with the question from their customer 
 – “What does my account holder want me to do…Stop this payment, 
 return it, or they may be saying they revoked the transaction, or even
  disputing an unauthorized transaction -- what are the next steps?” 
 What form do I need, what do I need to look for to be sure of what I�
 �m doing when assisting my account holder with these delicate situatio
 ns.\n\nThis session will help answer those struggles and concerns to h
 elp the front-line and operations staff determine when to use what for
 m, and what the timeframe is to be able to Stop a Payment vs. outright
  returning an Entry as unauthorized, vs. authorization revoked.\nWho w
 ill Benefit:\n\nFinancial Institution professionals (new/current opera
 tions staff)\nBanking Operations managers and staff\nCompliance and Ri
 sk professionals\nTreasury Management professionals\nAspiring and curr
 ent AAP’s (Accredited ACH Professionals)\nBanking Managers/ Supervis
 ors\nAudit and Compliance Personnel / Risk Managers.\nPayroll Processo
 rs\nCompany / Business Owners (Originators)\nThird-Party Service Provi
 ders and Third-Party Senders\nAuditors with financial institutions\n\n
 \nFor more information visit https://medtechiq.ning.com/events/ach-exc
 eption-processes-workshop
DTSTART;TZID=America/New_York:20210211T070000
DTEND;TZID=America/New_York:20210211T140000
CATEGORIES:seminae
LOCATION:online
WEBSITE:https://www.complianceonline.com/ach-exceptions-workshop-semin
 ar-training-80653SEM-prdsm?channel=MedTech%20I.Q
URL:https://www.complianceonline.com/ach-exceptions-workshop-seminar-t
 raining-80653SEM-prdsm?channel=MedTech%20I.Q
CONTACT:8887172436
ORGANIZER;CN=ComplianceOnline:https://medtechiq.ning.com/profile/Refer
 ral512
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 /file/get/8499683464?profile=original
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=ACCEPTED;RSVP=TRUE;CN=Complianc
 eOnline:https://medtechiq.ning.com/profile/Referral512
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