Assertive Communication Which is better than Passive communication

Topic : Assertive Communication Which is better than Passive communication

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Overview

It sounds obvious and it is obvious; if you do not want to do something, just say 'No'. However, you may find 'No' to be the hardest word to say. This is generally due to a fear of the response you might receive. Contrary to what you may think, when you exercise that right appropriately, people become more respectful of you and your time. In the long run, learning to say 'No' helps you to avoid conflict, set boundaries and reduce stress

Areas Covered in the Session :

• Assertive behaviors that are non aggressive
• Techniques to be able to confidently say No to your boss, clients, co-workers
• Situations where saying " no" is appropriate
• Responses for Situations like not enough time, other commitments
• Use of " I " statements-
• Language to use when saying "no"

Speaker Profile :

Audrey Halpern is Keynote Sp eaker at Ijona Skills. She is assists employees in achieving their goals through the use of highly interactive participant-centered training methods which maximize outcomes.

Audrey Halpern has had an exemplary 20+yr training facilitation/learning and development career, developing custom soft skills employee programs and on-boarding. Her background in human resources,

Contact Info :

Ijona Skills

https://www.ijonaskills.us/

Email : support@ijonaskills.us

Phone : +1 302-830-3132