Handling Situations Where Regulation E and ACH Don't Align

Overview

This training program will review intent and focus of Regulation E and the ACH Rules.It will analyze situations where Regulation E and the ACH Rules do not align and help determine appropriate responses and procedures to manage risk and loss.

Why should you Attend

Interpretations of federal Regulation E, known as the consumer protection regulation, change and those changes sometimes places stress on financial institutions who are trying to apply the regulation to daily ACH processing and returns.

This webinar will analyze areas where the two don't align and where one provides stronger protections and more obligations than the other so an institution's internal procedures are comprehensive enough to manage all obligations and avoid regulatory scrutiny.

Areas Covered in the Session

• Terminology
• Error Resolution
• Documentation
• Statements
• Stop Payments
• Unauthorized
• Revoked Authorization
• Consumer vs.Business SECs
• Recurring TEL
• Responsibility/Liability

Learning Objectives

• Review intent and focus of Regulation E
• Review intent and focus of the ACH Rules
• Analyze situations where Regulation E and the ACH Rules do not align
• Determine appropriate responses and procedures to manage risk and loss

Who Will Benefit

• Frontline/Customer Service Personnel
• Internal Auditors
• Risk Officers
• Director of Security
• Compliance Professionals