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SUMMARY:Having Difficult Workplace Conversations
DESCRIPTION:Good communication skills are a core competency of a leade
 r or manager in the workplace. This is especially true in the workplac
 e where collaboration and cooperation are necessary to be successful. 
 Having difficult workplace conversations do not have to be something w
 e shy away from.\nInstead, it can become second nature as we learn how
  to listen, hold accountability conversations and deal with challengin
 g behaviour of those we work with. Having the ability to communicate e
 ffectively when dealing with difficult issues is what is needed in the
  modern workplace and will set us apart from others as highly competen
 t leaders and managers.\n\nWhy you should Attend\n\nEffective communic
 ation is essential if an organization is to be productive and successf
 ul. One of the most difficult conversations to have involves holding o
 thers accountable in the workplace. In this webinar, participants will
  learn how to have difficult workplace conversations when rules have b
 een broken, deadlines have been missed or commitments have not been ke
 pt.\nTo have an effective accountability conversation, those in the wo
 rkplace must be able to create a safe space and deal with the strong e
 motions that are almost certain to arise. Those having such conversati
 ons must be able to go beneath the surface to discover what is being l
 eft unsaid. This webinar will provide the tools for leaders and others
  responsible for a productive work environment that can only be realiz
 ed by conversations that tackle the difficult issues that must be conf
 ronted in every workplace.\n\nAreas Covered in the Session\n\n\nPartic
 ipants will learn how to have conversations without being defensive\nD
 eveloping the ability to listen to what is not being said\nParticipant
 s will learn how to create a safe space for a conversation\nParticipan
 ts will learn the steps to an effective accountability conversation\nK
 nowing how to stay balanced in the face of strong emotions\nLearning h
 ow to acknowledge and reframe emotions\nTo learn from the difficult be
 haviors of others\nDeveloping the ability to move from emotion to prod
 uctive problem solving\n\n\nWho Will Benefit\n\n\nManagers\nGeneral Ma
 nagers\nProject Managers\nTeam Leaders\nSupervisors\nLabor\nRelations 
 Managers\nHuman Resource Managers\nHuman Resource Generalists\nConsult
 ants\nTrainers\n\n\nSpeaker Profile\n\nBob Churilla is a partner in a
  conflict management and organizational development firm, Conflict Res
 olution Professionals Group (CRPG). In addition, Bob is a Visiting Pro
 fessor at a private University. Bob has worked with the United States 
 Postal Service, Veterans Administration, Transportation Security Admin
 istration and the Equal Employment Opportunity Commission as a mediato
 r and consultant. He has also consulted with local, state and private 
 employers, government agencies, churches and nonprofit organizations. 
 Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.\n
 \n\nFor more information visit https://medtechiq.ning.com/events/havin
 g-difficult-workplace-conversations-1
DTSTART;TZID=America/New_York:20210602T100000
DTEND;TZID=America/New_York:20210602T110000
CATEGORIES:online, event
LOCATION:Online event
WEBSITE:https://www.traininng.com/webinar/having-difficult-workplace-c
 onversations-202456live
URL:https://www.traininng.com/webinar/having-difficult-workplace-conve
 rsations-202456live
CONTACT:5109628903
ORGANIZER;CN="Joseph Wilcox":https://medtechiq.ning.com/profile/Joseph
 Wilcox
ATTACH;FMTTYPE="image/jpeg":
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=ACCEPTED;RSVP=TRUE;CN="Joseph W
 ilcox":https://medtechiq.ning.com/profile/JosephWilcox
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