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One errant email or text message can cost you tens of thousands of dollars in HIPAA fines and penalties and it doesn't matter who you're communicating with: patients, staff, providers or with insurance carriers.
A violation is a violation. And if you think it couldn't happen to you, think again. Text and email HIPAA violations are not always caused by what you might think. For example, you may think you are safe as long as you don't text patients - you're wrong. Many violations generally occur between providers messaging their staff. You can avoid getting hit with a HIPAA audit and violations with a few simple changes to your current processes. But you have to be able to identify the danger zones.