Maintain Multi-Family Properties Course, Solve Property Issues

[Joseph Wilcox]

Students will have a good understanding of everything involved in setting up a maintenance plan for their property. They will be able to catch the "little" things before they become a costly emergency. In addition, they will be able to create an accurate, working budget which will maximize productivity and minimize extra costs.

This course will teach the basics of setting up a maintenance plan for your property. By doing so you will have a guide to get things done most inexpensively while providing top not service to your resident. We will also learn the importance of inventory, applied time versus actual time and how to measure performance of staff. Also discussed will be how to manage costs in terms of personnel and materials.

• You will learn fundamentals of maintenance management
• How to develop inspection and cost standards
• Fundamentals of work scheduling
• Understanding the finances of maintenance management
• Managing maintenance personnel
• Measuring and monitoring performance
• What is applied time?
• What is the biggest time waster for maintenance staff?
• How to effectively develop a budget
• How to set up a maintenance schedule
• Economic life vs actual age when setting up replacement plan

Speaker Profile

Paul Flogstad has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds.

Most recently, he has been a consultant to the City of Sioux Falls and the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

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