Wayne Fiore's Page

Hi Wayne,

Conrad recently sent me your name and contact information. I will attach a letter of introduction as well as my CV. I would very much like to speak with you after you review my qualifications. I'm at an interesting time in my life and looking for an opportunity that I can utilize my skills and experience to make real sustained positive change.
Below is a letter of introduction followed by my CV.

Regards,
Mark Stern MD, MBA
734-846-5395
MARK K. STERN, M.D., FACEP


______________________________Dear Wayne,

I am writing to introduce myself as a potential applicant for an executive health care position. My experience includes 20 years of “hands on” clinical expertise as a board certified emergency physician. My executive experience has included the position of President/CEO / and Chairman of the Board of Emergency Physicians Medical Group, a large emergency medicine physician group located in Ann Arbor, Michigan comprised of approximately 500 physicians, 100 physician extenders employed throughout 8 states. I have also just completed my MBA at the University of Michigan.

Throughout the course of my career, I have served as an Emergency Medicine Attending Physician, Department Chairman, VP of Client Services, VP of Risk Management, President and CEO. I have also been markedly active in Hospital Affairs and have participated in numerous committees including Medical Executive Committees, Credentialing, Utilization Review, Quality Assurance, Strategic Planning, etc. Such leadership roles have provided me the opportunity to identify core issues, internal and external politics, and the ability to hire, manage and motivate employees, address sensitive health care administrative issues, and to develop and implement strategic plans. I am a proponent of continuous improvement and take a bottom line approach to all aspects of the business

At this juncture in my career I am in search of an organization seeking
a focused, “hands-on” leader to help create and implement a vision for their future success. I am seeking a leadership role that will allow me to execute a team strategy with leadership personnel to support this vision and achieve specific goals. One of my major strengths is to act as a change agent with the ability to unite people for sustained results.

I am very open to relocation and have enclosed a copy of my resume. I look forward to hearing from you in the near future.

Sincerely,

Mark Stern, MD, MBA
(734) 846-5395
makevins@umich.edu




__________
4915 Gullane Drive makevins@umich.edu
Ann Arbor, Michigan 48103 734-846-5395

SUMMARY OF QUALIFICATIONS
Dynamic Emergency Medicine expert with MBA and 20+ years’ experience from start-up Urgent Care clinics to comprehensive Emergency Departments medical centers. A self-starter who enjoys challenging projects and exceeds expectations in record time. Entrepreneur valued for pioneering innovative services and restructuring weak programs. Combine strong business and financial management with creative problem-solving skills to achieve corporate strategic goals. Recruited and promoted on fast-track for consistent contributions to bottom-line efficiency and profit improvements. Licensed in Michigan, Ohio, and Pennsylvania.

CORPORATE EXPERIENCE

EMERGENCY PHYSICIANS MEDICAL GROUP, PC, Ann Arbor, MI
EPMG, founded in 1976, is an independent medical group owned and managed by emergency medicine physicians. Nearly 1 million patient visits are registered annually in emergency departments managed by EPMG.

Vice President of Legal & Risk Management June 2006 – Aug. 2008
(Resigned as CEO to enter MBA program at University of Michigan.)
• Created and launched Hospitalist Medicine program in emergency departments, ensuring continuity of care from admission to discharge and streamlining process. Increased gross revenue for the client hospital by nearly $6 million annually.
• Oversee potential law suits, counseling physicians when sued, selecting attorneys, and negotiating malpractice premiums, maintaining and protecting EPMG's excellent reputation.
• Develop Practice guidelines and sponsor educational conferences for EPMG directors.
• Lead Client Services at St. Joseph Mercy Hospital at Livingston and Woodland Urgent Care, improving patient care and reducing costs.

President & Chief Executive Officer 2003 – 2006
• Negotiated 3-year billing contract, saving the company $575,000.
• Orchestrated changes in fee schedule, generating $3-5 million a year.
• Authored and implemented the company’s first Strategic Plan in 30 years, resulting in financial stability, new growth, enhanced reputation, and improved leadership.
• Chaired Executive and Transition committees, leading company in more profitable direction.
• Organized the opening of an off-shore captive insurance company to make EPMG self-insured, reducing costs and enlarging coverage, saving company millions of dollars.
• Designed and instituted performance-based compensation program for the highest level of management, leading to better service and increased profit.

Vice President of Client Services 2001 – 2003
• Conducted contract negotiations with St. Joseph Mercy Hospital at Ann Arbor, Livingston, and Saline plus 2 urgent care sites, improving EPMG’s bottom-line.
• Directed and organized rebuilding ineffective Emergency Departments into efficient operations, serving more patients at profitable rates.
• Spearheaded EPMG special projects, supervising start-ups that matured into profitable ventures
• Promoted to President & CEO. Elected Board Chairman 2002-2004.



Mark Stern, M.D. Page 2
East Coast Vice President of Client Services 1993 – 2001
• Selected to chair Emergency Medicine Department at Sacred Heart Hospital, Allentown, PA.
• Restructured department to increase patient service and hospital profitability.
• Asked to assume responsibility for four additional hospitals
• Rebuilt and reestablished trust in weak emergency departments, resulting in better patient care and increased revenues.
• Voted to join EPMG Board of Directors and became minor shareholder.

ALBERT EINSTEIN MEDICAL CENTER, Philadelphia, PA 1987 – 1993
Acting Chair, Department of Emergency Medicine
• Initiated Emergency Medicine residency program, resulting in 100% Emergency Medicine board-certified physicians on staff compared to 0% before.
• Originated STRIDE program (Students Taking Responsibility In Drug Education) to educate children about substance abuse in a hospital setting. Obtained $100,000 in grants and started with one elementary school. Still in existence, STRIDE has educated nearly 1,000 students nationwide.
• Testified before Senate Judiciary Committee chaired by Joseph Biden as an expert witness on relationship between violent crimes and drug use as observed in Emergency Department.
• Awarded 1989 Outstanding Employee of the Year at Albert Einstein Medical Center for remarkable contributions, including STRIDE program.
• Director of Pre-Hospital Services
• Coordinated education programs for Advanced Cardiac, Trauma and Pediatric Life Support programs.
• Analyzed pre-hospital care from doctors’ perspective, eliminating quality assurance issues.


VP of Client Services for the following sites
St. Joseph Mercy Hospital, Livingston, Howell, MI 2006 – Aug. 2008
Associate Staff, Emergency Department

St. Joseph Mercy Hospital, Lakeland, Niles, MI 2005 – Aug. 2008
Active Staff, Emergency Department

Henry Ford Wyandotte Hospital, Wyandotte, MI 2005 – Aug. 2008
Associate Staff, Emergency Department

St. Joseph Mercy Hospital, Saline, MI 2001 – 2004
Assistant Medical Director, Emergency Department

St. Joseph Mercy Hospital, Ann Arbor, MI 2001 – 2005
Vice Chair, Emergency Department

Sacred Heart Hospital, Allentown, PA 1993 – 2001
Chairman, Emergency Department

Partnership Healthcare Network, Bethlehem, PA
Medical Director
(Non- clinical administrative position reviewing physician credentials, establishing policy, reviewing quality, marketing
to the community, assurance concerns)


Mark Stern, M.D. Page 3
Warminster Hospital, Warminster, PA
Associate Staff, Emergency Department

Graduate Hospital, Philadelphia, PA
Interim Medical Director

Parkview Hospital, Philadelphia, PA
Associate Staff, Emergency Department

Elkins Park Hospital, Elkins Park, PA
Associate Staff, Emergency department


PROFESSIONAL ACTIVITIES
Emergency Physicians Medical Group, Ann Arbor, MI
President and CEO, 2002 – 2006
Chairman of the Board, 2002 – 2004

Pennsylvania American College of Emergency Physicians: State Representative
Vice Chairman, Task Force on Social Violence

Eastern Pennsylvania EMS Council Board of Directors
Board Member, 2000 -2001

Allentown Emergency Medical Services, Allentown, PA
Medical Director, 1993 – 2001
Recertified Allentown EMS paramedics annually
Reviewed pre-hospital cases involving physician, patient, family, or hospital complaints.

State of New York, Special Prosecutors Office
Investigator, Medicaid Fraud, 1976 – 1979
More arrests/convictions than most seasoned investigators.

EDUCATION & PROFESSIONAL CREDENTIALS
University of Michigan, Ross School of Business, Ann Arbor, MI
M.B.A., 2008

Maimonides Medical Center, Brooklyn, NY
Residency in Internal Medicine, 1984 – 1986
Residency in Surgery, 1983 – 1984

Universidad Central Escuela Technologic, Dominican Republic
M.D., 1981 – 1983

Universidad Del Noreste, 1979 – 1981, Tampico, Mexico

City University of New York, New York, NY
B.S., Criminal Justice

Diplomat American Board of Emergency Medicine
Diplomat American Board of Internal Medicine
Fellow American College of Emergency Physicians
American College of Healthcare Executives